Return

Returns If for any reason you are not satisfied with the product purchased online, you have a period of 14 days from the date of delivery of the product to return it.
In this case, shipping and collection costs will be taken care of by the customer.

Before making the return, the customer must contact our sales department info@modelmotor.es within the period indicated by email, telephone or fax where the return process will be indicated.

Any return without this prior communication will not be accepted.

To accept the return, both the product and its packaging must be in perfect condition, without scratches or broken or damaged packaging and including all the documentation that accompanies the product as well as its accessories. The customer must pack the product correctly to ensure that it is transported undamaged. Once received and verified by our staff that the product is in the same condition in which it was sent, we will proceed to refund the amount as previously agreed with the customer.